The Effect of Online Learning on Interaction and Satisfaction of EFL Students During COVID-19 Pandemic

Abstract

The goal of this study was to see how technology affected EFL students' interaction and satisfaction during the COVID-19 outbreak when they were learning in online classes. Following the identification of the study's homogeneous participants, the participants were exposed to two types of treatment, namely, online through the platform of Sky Room and face-to-face, traditional education. The treatment lasted for 10 sessions, 60 min each. In order to investigate the participants’ satisfaction, the satisfaction scale developed by Wu et al. (2010) was administered among the participants at the end of the treatment. In addition, to investigate the effect of online education on EFL learners’ interaction, the interaction scale established by (Karaman, 2015) was run among the participants after the treatment. The results of the Chi-square test revealed a significant difference between the interaction and satisfaction levels of the participants in online and traditional classes with the interaction and satisfaction levels being higher in online classes. The results have pedagogical implications for policymakers as well as practitioners.