Supply Chain Risk Management, Interpretive Structural Modeling (ISM), Resilience, Paper Industry
- Department of Industrial Management, Isf.C., Islamic Azad University, Isfahan, Iran
- Department of Mathematics, Isf.C., Islamic Azad University, Isfahan, Iran
- Department of Management, Mo.C., Islamic Azad University, Mobarakeh, Isfahan, Iran
Received: 05-10-2025
Revised: 13-02-2026
Accepted: 18-05-2026
Published in Issue 19-05-2026
Copyright (c) 2025 Ameneh Salimian, Mohammad Jalali Varnamkhasti (Author); Mojtaba Aghajani (Translator)

This work is licensed under a Creative Commons Attribution 4.0 International License.
How to Cite
Abstract
This study addresses a critical gap in supply chain risk management (SCRM) literature by developing a context-sensitive, hierarchical risk model for the paper and cardboard industry in Isfahan Province, Iran a sector operating under international economic sanctions, resource scarcity, and infrastructural constraints that render generic frameworks inadequate. A sequential exploratory mixed-methods design was employed. In the qualitative phase, semi-structured interviews were conducted with 14 purposively selected industry experts possessing minimum ten years of experience in supply chain, production, logistics, and risk management roles. Thematic analysis, following Braun and Clarke's six-phase framework supported by MAXQDA software, identified eight primary risk categories. In the quantitative-analytical phase, Interpretive Structural Modeling (ISM) established contextual relationships among these risks through dual-validation involving expert consensus and theoretical grounding. The resulting Structural Self-Interaction Matrix was converted into a reachability matrix, and iterative level partitioning generated a five-level hierarchical structure. The eight risk categories identified were: External, Strategic, Supplier, Information Technology (IT), Operational, Logistics, Human Resources (HR), and Market risks. ISM analysis positioned External risks (Level V) and Strategic risks (Level IV) as fundamental drivers with highest driving power and lowest dependence. Supplier and IT risks (Level III) functioned as critical enabling factors, Operational risks (Level II) as mediating variables, and Logistics, HR, and Market risks (Level I) as dependent outcomes visible symptoms of higher-level failures. MICMAC analysis corroborated this structure, revealing an intensely interconnected risk system. The model provides managers a diagnostic tool for prioritizing interventions based on causal influence, advocating proactive root-cause resilience through strategic flexibility, supplier diversification, digital infrastructure, and decentralized decision-making. For policymakers, findings underscore macroeconomic stabilization, public infrastructure investment, and sector-specific support mechanisms. This study contributes a contextualized, hierarchical SCRM framework for Iran’s paper industry, providing a structured validation of risk propagation dynamics under economic sanctions and resource scarcity. While circular economy and lean principles informed the research context, the final model focuses on eight empirically derived risk categories, offering a practical diagnostic tool for managers and policymakers.
Keywords
- Supply Chain Risk Management,
- Interpretive Structural Modeling (ISM),
- Thematic Analysis,
- Resilience,
- Paper Industry,
- Iran,
- Economic Sanctions,
- Mixed-Methods Research
References
- Fraser J, Quail R, Simkins B. Enterprise risk management: today's leading research and best practices for tomorrow's executives. 2nd ed. Hoboken: John Wiley & Sons; 2021.DOI: 10.1002/9781119830314
- Perera AAS, Rahmat AK, Khatibi A, Azam SMF. Review of literature: Implementation of enterprise risk management into higher education. Int J Educ Res. 2020;8(10). URL: https://www.ijern.com/journal/2020/October-2020/09.pdf
- Gonzalez OL, Santomil DP, Herrera TA. The effect of Enterprise Risk Management on the risk and the performance of Spanish listed companies. Eur Res Manag Bus Econ. 2020;26:111–20. DOI: 10.1016/j.iedeen.2020.08.001
- Tizro A, Norouznezhadfard M. A dynamic model for supply chain risks management by considering resilience and robustness approaches. J Ind Manag Perspect. 2022;12(2):9-39. (Persian)DOI: 10.52547/jimp.12.2.9.
- Chopra S. Supply Chain Management: Strategy, Planning, and Operation. 7th ed. Harlow: Pearson; 2018. URL:https://www.pearson.com/en-us/subject-catalog/p/supply-chain-management-strategy-planning-and-operation/P20000000962/9780137546650
- Kumar S, Sharma S, Sharma S. Developing a Bayesian Network Model for Supply Chain Risk Assessment. Supply Chain Forum. 2015;16(4):50-72.DOI: 10.1080/16258312.2015.11728681
- Chowdhury NA, Ali SM, Mahtab Z, Rahman T, Kabir G, Paul SK. A structural model for investigating the driving and dependence power of supply chain risks in the readymade garment industry. J Retail Consum Serv. 2019;51:102-13.DOI: 10.1016/j.jretconser.2019.05.024
- Dohale V, Verma P, Gunasekaran A, Ambilkar P. COVID-19 and supply chain risk mitigation: a case study from India. Int J Logist Manag. 2023;34(2):417-42.DOI: 10.1108/IJLM-04-2021-0197
- Trong Quang H, Hara Y. Risks and performance in supply chain: the push effect. Int J Prod Res. 2018;56(4):1369-88.DOI: 10.1080/00207543.2017.1367107
- Prakash A, Agarwal A, Kumar A. Risk assessment in automobile supply chain. Mater Today Proc. 2018;5(2):3571-80.DOI: 10.1016/j.matpr.2017.11.609
- Chaudhary N, Singh S, Schoenherr T, Ramkumar M. Risk assessment in supply chains: a state-of-the-art review of methodologies and their applications. Ann Oper Res. 2022;322:565–607.DOI: 10.1007/s10479-022-04666-8
- Aven T. The cautionary principle in risk management: Foundation and practical use. Reliab Eng Syst Saf. 2019; 106585.DOI: 10.1016/j.ress.2019.106585
- Kamalahmadi M, Parast MM. A review of the literature on the principles of enterprise and supply chain resilience: Major findings and directions for future research. Int J Prod Econ. 2016;171:116-33. DOI: 10.1016/j.ijpe.2015.10.023
- Dias GC, Hernandez CT, Oliveira UR. Supply chain risk management and risk ranking in the automotive industry. Gest Prod. 2020;27(1):e3800.DOI: 10.1590/0104-530x3800-20
- Lau AKW, Tang E, Yam RCM. Effects of supplier and customer integration on product innovation and performance: Empirical evidence in Hong Kong manufacturers. J Prod Innov Manag. 2010;27(5):761-77. DOI: 10.1111/j.1540-5885.2010.00749.x
- Hu X, Gurnani H, Wang L. Managing Risk of Supply Disruptions: Incentives for Capacity Restoration. Prod Oper Manag. 2013;22(1):137-51.DOI: 10.1111/j.1937-5956.2012.01355.x
- Malik MF, Zaman M, Buckby S. Enterprise risk management and firm performance: Role of the risk committee. J Contemp Account Econ. 2020;16(1):1-22.DOI: 10.1016/j.jcae.2019.100198
- Asgarnezhad Nouri B, Saebnia S, Foladi E. Effect of Lean and Agile Supply Chain Strategies on Supply Chain Responsiveness and Firm Performance: The Mediating role of Postponing Order and Strategic Partnership of Suppliers (Case Study: Automotive Industry). J Ind Manag Perspect. 2020;10(4):65-89. (Persian) DOI: 10.52547/jimp.10.4.65
- Damodaram AK, Reddy LV, Davanam G, Thejasree P. Optimization of end-to-end supply chain costs to maximize revenue and profits from supply chain operations. Res. Sq. April. 2022 Apr 28:1-20. DOI:10.13140/RG.2.2.32887.70560
- Sayadi Toranloo F, Sheikhahmadi F, Sadeghi M. Identification and analysis of supply chain risks in the food industry using the fuzzy DEMATEL method. J Ind Manag Stud. 2023;21(68). (Persian) DOI: 10.22054/jims.2023.70061.2723
- Gonzalez-Zapatero C, González-Benito J, Lannelongue G, Ferreira LM. Using Fit Perspectives To Explain Supply Chain Risk Management Efficacy. Int J Prod Res. 2021;59(17):5272-83. DOI: 10.1080/00207543.2020.1773565
- Asrol M, Taira E. Risk Management For Improving Supply Chain Performance Of Sugarcane Agroindustry. Ind Eng Manag Syst. 2021;20(1):9-26. DOI: 10.7232/iems.2021.20.1.9
- Kamaee E, Varnamkhasti MJ, Aghajani M. Presenting the Contract Selection Model of SupplyChain Management with Uncertainty Approachand Multi-criteria Decision Making Methods inGas Company of Khuzestan Province. International Journal of Mathematical Modelling & Computations. 2026 Mar 31;16(1).https://doi.org/10.57647/jm2c.2026.160105
- Kamaee E, Varnamkhasti MJ, Aghajani M. Comprehensive Study on Supply Chain Contract Selection and Identification of Its Factors Using Meta-Synthesis Method. International Journal of Mathematical Modelling & Computations. 2025 May 10;15(2):25-40.https://doi.org/10.71932/ijm.2025.1199236
- Christopher M, Mena C, Van Hoek R. Leading procurement strategy: driving value through the supply chain. London: Kogan Page Publishers; 2018.URL: https://www.koganpage.com/product/leading-procurement-strategy-9780749482382
- Min S, Zacharia ZG, Smith CD. Defining supply chain management: in the past, present, and future. J Bus Logist. 2019;40(1):44-55.DOI: 10.1111/jbl.12201
- Ivanov D, Dolgui A, Sokolov B. The impact of digital technology and Industry 4.0 on the ripple effect and supply chain risk analytics. Int J Prod Res. 2019;57(3):829-46.DOI: 10.1080/00207543.2018.1488086
- Wieland A. Dancing the supply chain: Toward transformative supply chain management. J Supply Chain Manag. 2021;57(1):58-73.DOI: 10.1111/jscm.12248
- Monczka RM, Handfield RB, Giunipero LC, Patterson JL. Purchasing and Supply Chain Management. 6th ed. Boston: Cengage Learning; 2015.URL: https://www.cengage.com/c/purchasing-supply-chain-management-6e-monczka/9781305687839/
- Baryannis G, Validi S, Dani S, Antoniou G. Supply chain risk management and artificial intelligence: state of the art and future research directions. Int J Prod Res. 2019;57(7):2179-202.DOI: 10.1080/00207543.2018.1530476
- Pournader M, Kach A, Talluri S. A Review of the Existing and Emerging Topics in the Supply Chain Risk Management Literature. Decis Sci. 2020;51(4):867-919.DOI: 10.1111/deci.12434
- Iris H, Tina C, Stefan N. A critical review on supply chain risk -- Definition, measure and modeling. Omega. 2015;52:119–32. DOI: 10.1016/j.omega.2014.10.004
- Chopra S, Sodhi MS. Managing Risk To Avoid Supply-Chain Breakdown. MIT Sloan Manag Rev. 2004;46(1):53-61. URL: https://sloanreview.mit.edu/article/managing-risk-to-avoid-supplychain-breakdown/
- Dolgui A, Ivanov D, Sokolov B. Ripple effect in the supply chain: an analysis and recent literature. Int J Prod Res. 2018;56(1-2):414-30.DOI: 10.1080/00207543.2017.1387680
- Fiksel J, Polyviou M, Croxton KL, Pettit TJ. From Risk to Resilience: Learning to Deal With Disruption. MIT Sloan Manag Rev. 2015;56(2).URL: https://sloanreview.mit.edu/article/from-risk-to-resilience-learning-to-deal-with-disruption/
- Pettit TJ, Croxton KL, Fiksel J. Ensuring Supply Chain Resilience: Development of a Conceptual Framework. J Bus Logist. 2013;34(1):1-21.DOI: 10.1111/jbl.12009
- Ponomarov SY, Holcomb MC. Understanding the concept of supply chain resilience. Int J Logist Manag. 2009;20(1):124-43.DOI: 10.1108/09574090910954873
- Ambulkar S, Ramaswami S, Blackhurst J, Rungtusanatham MJ. Supply chain disruption risk: an unintended consequence of product innovation. Int J Prod Res. 2022;60(24):7194-213. DOI: 10.1080/00207543.2021.2002965
- Kazancoglu I, Ozbiltekin-Pala M, Mangla SK, Kazancoglu Y, Jabeen F. Role of flexibility, agility and responsiveness for sustainable supply chain resilience during COVID-19. J Clean Prod. 2022;362:132431. DOI: 10.1016/j.jclepro.2022.132431
- Jabbarzadeh A, Fahimnia B, Sabouhi F. Resilient and sustainable supply chain design: sustainability analysis under disruption risks. Int J Prod Res. 2018;56(17):5945–68. DOI: 10.1080/00207543.2018.1461950
- Benítez R, López C, Real C. The lean and resilient management of the supply chain and its impact on performance. Int J Prod Econ. 2018;203:190–202. DOI: 10.1016/j.ijpe.2018.06.007
- Christopher M, Peck H. Building the Resilient Supply Chain. Int J Logist Manag. 2004;15(2):1-13. DOI: 10.1108/09574090410700275
- Frederico GF. From Supply Chain 4.0 to Supply Chain 5.0: Findings from a Systematic Literature Review and Research Directions. Logistics. 2021;5(3):49. DOI: 10.3390/logistics5030049
- Jha AK, Agi MA, Ngai EW. A note on big data analytics capability development in supply chain. Decis Support Syst. 2020;138:113382.DOI: 10.1016/j.dss.2020.113382
- Cole R, Stevenson M, Aitken J. Blockchain technology: implications for operations and supply chain management. Supply Chain Manag. 2019;24(4):469-83. DOI: 10.1108/SCM-09-2018-0309
- Pandey S, Singh RK, Gunasekaran A. Supply chain risks in Industry 4.0 environment: review and analysis framework. Prod Plan Control. 2021;34(13):1275–302. DOI: 10.1080/09537287.2021.2005173
- Rajesh R. A grey-layered ANP based decision support model for analyzing strategies of resilience in electronic supply chains. Eng Appl Artif Intell. 2020;87:103338. DOI: 10.1016/j.engappai.2019.103338
- Rashidi K, Cullinane K. A comparison of fuzzy DEA and fuzzy TOPSIS in sustainable supplier selection: Implications for sourcing strategy. Expert Syst Appl. 2019;121:266-81.DOI: 10.1016/j.eswa.2018.12.043
- Venkatesh VG, Rathi S, Patwa S. Analysis on supply chain risks in Indian apparel retail chains and proposal of risk prioritization model using Interpretive structural modeling. J Retail Consum Serv. 2015;26:153-67. DOI: 10.1016/j.jretconser.2015.06.006
- Huo L, Guo H, Cheng Y. Supply chain risk propagation model considering the herd mentality mechanism and risk preference. Physica A. 2019;529:[Article Number].DOI: 10.1016/j.physa.2019.121400
- Fariman SK, Danesh K, Pourtalebiyan M, Fakhri Z, Motallebi A, Fozooni A. A robust optimization model for multi-objective blood supply chain network considering scenario analysis under uncertainty: a multiobjective approach. Sci Rep. 2024;14(1):945.DOI: 10.1038/s41598-024-51421-z
- Ala A, Simic V, Bacanin N, Tirkolaee EB. Blood supply chain network design with lateral freight: A robust possibilistic optimization model. Eng Appl Artif Intell. 2024;133:108053.DOI: 10.1016/j.engappai.2024.108053
- Yang M, Lim MK, Qu Y, Ni D, Xiao Z. Supply chain risk management with machine learning technology: A literature review and future research directions. Comput Ind Eng. 2023.DOI: 10.1016/j.cie.2023.109582
- Nativi JJ, Lee S. Impact of RFID information-sharing strategies on a decentralized supply chain with reverse logistics operations. Int J Prod Econ. 2018;204.DOI: 10.1016/j.ijpe.2018.08.001
- Zhao X, Liu C. Sustainable supply chain management in the paper industry: A review. J Clean Prod. 2023. DOI: 10.1016/j.jclepro.2023.137390
- Ellen MacArthur Foundation. Completing the Picture: How the Circular Economy Tackles Climate Change. 2023. URL: https://www.ellenmacarthurfoundation.org/completing-the-picture
- Abbasi M, Pourjavad E. A hybrid approach for green supplier selection considering sustainability criteria. J Clean Prod. 2024.DOI: 10.1016/j.jclepro.2024.141352
- Faraji A, Ahmadi S. Resilient sourcing strategies for critical materials under geopolitical disruptions. Resour Policy. 2021;74:102375.DOI: 10.1016/j.resourpol.2021.102375
- Alavi S, Shirazi B. The impact of economic sanctions on the performance of manufacturing supply chains: A case study of Iran. J Ind Manag Perspect. 2019;9(3):[Page range]. (Persian)DOI: 10.52547/jimp.9.3.159
- Karimi MS, Gholami H, Rezaei J. Analyzing the impact of hyper-inflation and currency fluctuation on supply chain robustness: Evidence from Iran. Int J Prod Econ. 2025.DOI: 10.1016/j.ijpe.2024.109248
- Hosseini SM, Rezaei M. Challenges of reverse logistics infrastructure in developing countries: The case of Iran. Logist. 2022;6(4).DOI: 10.3390/logistics6040072
- Braun V, Clarke V. Using thematic analysis in psychology. Qual Res Psychol. 2006;3(2):77-101. DOI: 10.1191/1478088706qp063oa
- Bajpai P. Biermann's Handbook of Pulp and Paper: Raw Material and Pulp Making. 3rd ed. Amsterdam: Elsevier; 2018. 668 p. DOI: 10.1016/C2017-0-00513-X -1-4-6
- Laurijssen J, Faaij A, Worrell E. Benchmarking energy use in the paper industry: A benchmarking study on process unit level. Energy Policy. 2013;56:522-39. DOI: 10.1007/s12053-012-9163-9 -2-7-10
- Toppinen A, Patäri S, Tuppura A, Jantunen A. The European pulp and paper industry in transition to a bio-economy: A Delphi study. Futures. 2017;88:1-14. DOI:10.1016/j.futures.2017.02.002
- Hetemäki L, Hänninen R, Moiseyev A. Markets and market forces for pulp and paper products. In: Hansen E, Panwar R, Vlosky R, editors. The Global Forest Sector: Changes, Practices, and Prospects. Boca Raton: CRC Press; 2013. p. 99-128. DOI: 10.1201/b16186 -3-8
- Agerlid, G. (2004). Climate change and forestry in Sweden: a literature review. Tidskrift-Kungliga Skogs-och Lantbruksakademiens (Sweden) swe v. 143 (18). https://res.slu.se/id/publ/3472
- Silva BK, Cubbage FW, Gonzalez R, Abt RC. Assessing market power in the US pulp and paper industry. Forest Policy and Economics. 2019 May 1;102:138-50. https://doi.org/10.1016/j.forpol.2019.03.009
- Toivanen H, Lima-Toivanen MB. Learning, innovation and public policy: the emergence of the Brazilian pulp and paper industry. InSectoral Systems of Innovation and Production in Developing Countries 2009 Sep 30. Edward Elgar Publishing.
- Kong L, Hasanbeigi A, Price L. Assessment of emerging energy-efficiency technologies for the pulp and paper industry: a technical review. Journal of Cleaner Production. 2016 May 20;122:5-28. https://doi.org/10.1016/j.jclepro.2015.12.116
- Wang S, Ai R, Khattak SI, Tariq S. Green Supply Chains: Feature Analysis and Key Node Identification in Multi-Layer Supply Chain Networks Based on Fused Multi-Scale Metric. IEEE Access. 2025 May 14. DOI:10.1109/ACCESS.2025.3562315
- Yang G, Zhou C, Wang W, Ma S, Liu H, Liu Y, Zhao Z. Recycling sustainability of waste paper industry in Beijing City: An analysis based on value chain and GIS model. Waste management. 2020 Apr 1;106:62-70. DOI: 10.1016/j.wasman.2020.03.013
- Sharma SK, Sharma R, Jindal A. An integrated structural model for supply chain vulnerability influencing factors in manufacturing enterprises. Journal of Modelling in Management. 2024 Oct 11;19(5):1510-34. DOI:10.1108/jm2-10-2023-0227
- Milios L. Towards a circular economy taxation framework: Expectations and challenges of implementation. Circular Economy and Sustainability. 2021 Sep;1(2):477-98. https://doi.org/10.1007/s43615-020-00002-z
- Kumar M, Chowdhury S, Randhawa JK. Emerging trends in membrane-based wastewater treatment: electrospun nanofibers and reticular porous adsorbents as key components. Environmental Science: Water Research & Technology. 2024;10(1):29-84. https://doi.org/10.1039/D3EW00119A
- Govindan K, Mina H, Esmaeili A, Gholami-Zanjani SM. An integrated hybrid approach for circular supplier selection and closed loop supply chain network design under uncertainty. Journal of cleaner production. 2020 Jan 1;242:118317. https://doi.org/10.1016/j.jclepro.2019.118317
- Rajesh R, Ravi V. Analyzing drivers of risks in electronic supply chains: a grey–DEMATEL approach. The International Journal of Advanced Manufacturing Technology. 2017 Sep;92(1):1127-45. https://doi.org/10.1007/s00170-017-0118-3
10.57647/ijm2c.2027.1701.04