A. Javidi, S. Salajegheh, M. Pourkiani, and S. Sayadi, “Investigating the Factors Related to Measuring the Public Services Quality in the Public Sector with Service Delivery Processes”, Agric. Mark. Commer., vol. 4, no. 1, pp. 77–91, Jul. 2020, Accessed: Aug. 21, 2026. [Online]. Available: https://oiccpress.com/amc/article/view/5438