JAVIDI, Ali; SALAJEGHEH, Sanjar; POURKIANI, Masoud; SAYADI, Saeed. Investigating the Factors Related to Measuring the Public Services Quality in the Public Sector with Service Delivery Processes. Agricultural Marketing and Commercialization, [S. l.], v. 4, n. 1, p. 77–91, 2020. Disponível em: https://oiccpress.com/amc/article/view/5438. Acesso em: 2 may. 2026.